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Quick quotes for tech-focused packaging solutions
Project Name
Transpak
Industries
Logistics
Timeline
2024
Live view
Deliverables
Strategy, Customer Experience,
Product Engineering
The client
TransPak is a leader in tech-focused packaging, crating, and logistics solutions. They specialize in providing innovative and efficient packaging services, particularly in creating custom crates for a variety of technological and industrial products. With a focus on cutting-edge solutions, TransPak aims to streamline and optimize the packaging process for their clients.
Challenges
TransPak's quote generation process was cumbersome and time-consuming, involving multiple steps and dependencies. Sales representatives had to relay customer requirements to a specialized team for quote creation, leading to delays, increased workload, and potential communication errors. This multi-stage process impacted the efficiency and responsiveness of the sales cycle, hindering the company's ability to provide timely quotes to customers.
How we made it happen
We developed a mobile app integrated with CrateMaker's database, empowering sales representatives to generate instant quotes on-site. The app allows for immediate input of crate requirements, material selection, and cost calculation, streamlining the entire quoting process and significantly improving response time to customer inquiries.
40%
increase in
brand strategy effectiveness
30%
reduction in
market research time
25%
improvement in
campaign ROI.
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