Project Name
Transpak
Industries
Technology
Timeline
2022
Live view
Deliverables
Strategy, Customer Experience
The client
TransPak is a leader in tech-focused packaging, crating, and logistics solutions. They specialize in providing innovative and efficient packaging services, particularly in creating custom crates for a variety of technological and industrial products. With a focus on cutting-edge solutions, TransPak aims to streamline and optimize the packaging process for their clients.
Challenges
TransPak's quote generation process was cumbersome and time-consuming, involving multiple steps and dependencies. Sales representatives had to relay customer requirements to a specialized team for quote creation, leading to delays, increased workload, and potential communication errors. This multi-stage process impacted the efficiency and responsiveness of the sales cycle, hindering the company's ability to provide timely quotes to customers.
How we made it happen
We developed a mobile app integrated with CrateMaker's database, empowering sales representatives to generate instant quotes on-site. The app allows for immediate input of crate requirements, material selection, and cost calculation, streamlining the entire quoting process and significantly improving response time to customer inquiries.
increase in
brand strategy effectiveness
reduction in
market research time
improvement in
campaign ROI.
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